Legal
Refund Policy
Last updated: June 2026
At SwiftBoost, we aim to be fair and transparent. Please read the following refund conditions carefully before placing an order.
1
Full Refund to Original Payment Method
You are eligible for a full refund to your original payment method on any order that has not yet been assigned to a Booster. A 5% transaction fee charged by our payment processor (Stripe) will be deducted from the refunded amount.
2
Refund to Store Credit
You are eligible for a full or partial refund to your SwiftBoost store credit at any point during an active order, with no transaction fees. The refunded amount is proportional to the unfinished portion of the service.
3
Guaranteed Service — Underperforming Account
If your account performance is insufficient to complete a guaranteed service, we reserve the right to ask you to hire an additional Booster or convert the order to piloted (account sharing) mode. If you refuse both options, a charge of $20/hr for the Booster's invested time will apply. We will always aim to be fair and flexible in these situations.
4
Other Cases
If your situation is not covered by the cases above, please contact our support team at [email protected] for a review on a case-by-case basis.
IMPORTANT NOTES
— Refunds are not available for orders that have been fully completed.
— If you log into your account and play ranked games while a boost is active, any resulting loss in progress is your responsibility and is not eligible for a refund or compensation.
— SwiftBoost reserves the right to refuse a refund in cases of suspected fraud, chargeback abuse, or violation of our Terms of Service.
— Processing times for refunds to the original payment method depend on your bank or card issuer and may take 3–10 business days.
CONTACT
For any refund requests or questions, reach our support team at: [email protected]