Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how SwiftBoost ("we", "us", "the Company") collects, uses, and protects your personal data when you use our Website and Online Service. By using our services, you agree to the collection and use of information in accordance with this Policy. This Policy is made in compliance with the GDPR (EU) 2016/679.

I. DEFINITIONS

"Personal Data" means any information relating to an identified or identifiable natural person.

"Usage Data" means data collected automatically from your use of the Website (e.g. pages visited, time spent, device type).

"Device" means any device used to access the Website such as a computer, phone, or tablet.

"User" means any person who has registered an account on the Website.

"Boosters" means SwiftBoost's employees, contractors, affiliates, and agents.

II. DATA WE COLLECT

When using our Website, we may collect the following personally identifiable information:

— Email address

— Username and country

— Billing information (processed securely via Stripe)

— Identity documents (only requested in specific verification cases)

— Communications you send to our support team

III. USAGE DATA

We automatically collect Usage Data when you visit the Website. This may include your device type, operating system, browser type, pages visited, time and date of visits, and other diagnostic data. This data is used solely to improve the Website and our services.

IV. HOW WE USE YOUR DATA

We use your Personal Data to:

— Provide, operate, and maintain the Website and Online Service

— Process and fulfil your orders

— Send transactional emails and order updates

— Respond to your support requests

— Detect and prevent fraud or unauthorized activity

— Comply with legal obligations

— Improve our services through anonymised analytics

V. DATA SHARING

We do not sell your personal data. We may share your data with:

Payment processors — Stripe processes all payments. Your card details are never stored on our servers.

Service providers — Third parties that help us operate the Website (e.g. database hosting, email delivery). These parties are contractually required to protect your data.

Law enforcement — When required by law or in response to valid requests by public authorities.

Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified before such transfer.

VI. DATA RETENTION

We retain your Personal Data only for as long as necessary to provide our services and comply with legal obligations. Usage data is generally retained for a shorter period unless required for security or legal purposes. Personal data will not be retained for more than 10 years.

VII. DATA SECURITY

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment data is handled by our payment processors (Stripe, PayPal, and NOWPayments) and is never stored on our servers. If you have questions about data security, contact us at [email protected].

VIII. COOKIES

We only use strictly necessary cookies — small text files stored on your device that are required for the Website to function, such as keeping you signed in and protecting your account from cross-site request forgery. These do not require consent under EU law.

We do not use advertising, tracking, or third-party marketing cookies. Our visitor analytics are cookieless and aggregate-only — they store nothing on your device and identify no individual visitor. Should we ever introduce cookies that require consent, we will ask for it explicitly before setting them.

You can manage or delete cookies at any time through your browser settings; note that blocking strictly necessary cookies will prevent you from signing in.

IX. YOUR RIGHTS (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

Access — request a copy of the data we hold about you

Correction — request we correct inaccurate data

Deletion — request we delete your data ("right to be forgotten")

Restriction — request we limit how we process your data

Portability — request your data in a portable format

Objection — object to processing based on legitimate interests

Withdraw consent — withdraw consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at [email protected].

X. CHILDREN'S PRIVACY

Our Website does not address anyone under the age of 14. We do not knowingly collect personal data from children under 14. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will promptly remove it.

XI. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We have no control over and accept no responsibility for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal data.

XII. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

XIII. CONTACT

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at: [email protected]